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Institutional Intelligence Platform

Forget data mood-swings. Public AI freelances in hallucinations and speculative storytelling. Your teams end up in a knowledge paradox.

You may believe structured-unstructured is the easy part. The harder part often ignored is LLM’s self-developed personality traits. Your intelligence should live where decisions and teams live.

70%
Lower dependency on Level-1 knowledge escalations.
3X
Faster and secured access to institutional knowledge.
Zero
External knowledge exposure by design.
AI is learning faster than governance.

Current state of Enterprise Intelligence : Inventing answers with remarkable confidence and sharing information with alarming enthusiasm.

By the time governance frameworks arrive, intelligence has already escaped containment. The challenge is no longer adopting AI but deciding what it should be allowed to know, and for whom.

The Intelligence Leakage Problem

‘Reputed’ public AI tools have quietly become the largest unsanctioned knowledge-sharing platforms inside enterprises.

Most organisations know where their databases are. Far fewer know where their knowledge is travelling. The regulatory and reputational exposure is material, and in majority jurisdictions, irreversible.

Institutional Memory Crisis

SOPs, product manuals, compliance frameworks, operational knowledge sit in silos. Public models cannot and frankly, shouldn’t access them.

The enterprise already knows the answer. It just doesn’t know where it put it.

Synthetic Certainty

When AI doesn’t know something, it occasionally responds confidentially and convincingly anyway.

Which makes the wrong, risky answer significantly more dangerous than no answer.

Governance Debt

Every new deployment increases the gap between capability and control.

Get the productivity of modern AI minus the governance nightmares attached to it.

Cognitive Sovereignty · Benefit from enterprise intelligence without surrendering enterprise control.

Your most valuable asset is knowing what exactly to do with data.

UNFYD.BUDDY deploys the power of LLMs entirely within your infrastructure. We read your documents, answer questions about your systems, resolve issues from screenshots and integrate with your internal APIs; all without a single byte of data leaving your container. We speak your language, operate on your knowledge base, and answer only to the teams assigned.

Visual Error Intelligence

We read the image, identify the error, cross-reference your preloaded internal documentation, and walk you through resolution. Because ticket creation should not be the first step in problem solving.

Zero-Egress Data Architecture

We operate inside a fully containerised environment. No query, no document fragment, no user interaction exits your infrastructure perimeter. Regulatory compliance becomes structural, not procedural.

Multi-Document Intelligence with Citations

BUDDY is capable of processing frameworks and documentation simultaneously, synthesise across all sources and surface attributed answers traceable to the originating document, when the process owner chooses to enable citations.

Governed Intelligence Fabric

Nothing enters the system without explicit authorisation from a designated process owner. The AI never independently sources external information. Every piece of knowledge the system holds was deliberately placed there by someone accountable for it.

Secure API Integration Frame

Connect ERP systems, CRMs, helpdesk platforms and internal databases through encrypted API channels. Data flows between your internal systems in real time, enabling context-aware responses without external data transit.

Attributed Response Delivery

When citation mode is enabled, every response references its source document and section. Audit trails are automatic. Accountability is embedded in every answer the system produces.

At A Glance

How Digital Leaders Can Cut Through The Noise.

UNFYD® helps insurers contain intelligence where it belongs: inside the enterprise. Underwriting manuals, policy wordings, IRDAI circulars, claim precedents and product playbooks become an institutional memory the workforce can actually query. Frontline agents resolve customer questions on the first touch. Claim assessors trace coverage clauses without paging product. Compliance teams retrieve regulatory positions without re-reading 400 pages. Nothing leaves the perimeter and nobody copy-pastes confidential customer data into a public model again.

Your underwriters already know the answer. BUDDY remembers where they wrote it down.
  • Branch-staff product and policy queries on tap
  • RBI circular interpretation without compliance bottlenecks
  • Loan disbursal SOPs surfaced at the underwriter’s screen
  • Voice-to-text from branch calls indexed into the knowledge fabric (futuristic use-case)
  • Fund prospectus retrieval at the advisor desk
  • SEBI/AMFI rule lookups during client conversations
  • Portfolio thesis reconstructed from internal research
  • RM-to-client meeting recap drafted from advisor notes (futuristic use-case)
  • Treatment protocols retrieved at point-of-care
  • Drug-interaction and contraindication lookups
  • Regulatory dossier queries without leaving the hospital network
  • Symptom-to-protocol triage drafted from clinical notes (futuristic use-case)
  • TRAI and DoT circular lookups at the agent desk
  • Tariff plans, VAS and product manuals surfaced instantly
  • Field-engineer SOPs for network rollouts and faults
  • Outage notice drafted from a screenshot of the NOC dashboard (futuristic use-case)
  • Product datasheets and service manuals at fingertips
  • Warranty and AMC clauses retrieved during customer calls
  • Driver, firmware and compatibility queries answered locally
  • Photo of a faulty board diagnosed against the service manual (futuristic use-case)
Channel-hopping customers? Stay context-ready and beside them! That’s even possible?
Precision at enterprise scale

The conversation starts with us. What happens next stays with you.

Every document, policy, manual, ticket and conversation feeds one institutional intelligence layer, deployed inside your perimeter. Knowledge flows in. Nothing flows out.

SOPs and policy documents
Product and service manuals
Regulatory circulars and frameworks
Internal APIs and databases
Tickets, screenshots and notes
Audit trails and approvals
U

40-50% AI spend compression

One institutional layer retires the per-seat licence sprawl of public copilots. Most CFOs see payback inside two quarters, while AI coverage expands to teams previously priced out.

18-22% cyber-premium drop

Underwriters classify zero-egress LLM deployment as a lower risk tier. Material reduction in cyber-insurance premiums for BFSI and regulated industries, documented at policy renewal.

3X L1 resolution capacity

Frontline staff close 70% more queries without escalation. The same headcount processes 2-3x volume. Senior expert bandwidth returns to strategic work, not knowledge retrieval.

Audit cycles in days, not weeks

Every response carries a citation trail to the source document and section. Regulator examinations that took 3-4 weeks compress to a single working day.

Built for regulated industries

Your data stays where your regulator says it stays.

Proof is the default. Your auditor will find this section reassuringly boring.

Cloud / SaaS

Multi-tenant or dedicated hosting, auto-scaling and a 99.9% SLA. The fast path when time-to-value matters most.

Fastest go-live · lowest ops overhead

On-premise

Full deployment inside your own data centre. Complete data sovereignty, no third-party cloud dependency. The deployment regulators sign off without a redline.

RBI / GDPR / PDPA aligned

Hybrid

Processing and storage split across an on-premise core and cloud edge, for mixed compliance needs across business units.

Per-BU compliance · one platform
Role-based access control

Granular RBAC across users, teams, channels and campaign types, with full audit logging.

SOC 2 Type II / ISO 27001 ready

Architecture aligned to the frameworks regulated enterprises are measured against.

Data residency and sovereignty

Data held within specified geographic boundaries for GDPR, PDPA and RBI requirements.

SSO / LDAP / SAML 2.0

Enterprise identity across every UNFYD module via your existing directory.

Encryption at rest and in transit

AES-256 at rest, TLS 1.3 in transit, end-to-end encrypted campaign payloads.

Disaster recovery and HA

Active-passive DR with automated failover and an RPO under four hours across all modes.